Refund Policy

Last updated: July 22, 2026

We want you to be satisfied with FutureProof Me. If you're not, we offer a 30-day money-back guarantee.

Eligibility

You may request a full refund within 30 days of your original purchase date for any one-time purchase or the initial term of a subscription. For subscription renewals, contact us within 30 days of the renewal charge to request a refund of that renewal.

How to Request a Refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. You can request a refund in two ways:

• Visit paddle.net, look up your order using your email address, and request a refund; or
• Email us at info@performancepointllc.com with your order number and we'll help you.

Refunds are returned to the original payment method. Processing typically takes 5–10 business days depending on your bank or card issuer.

Cancellations

You can cancel a subscription at any time from the Billing page in your account (which opens the Paddle customer portal). Cancellations take effect at the end of your current billing period; you keep access until then.

Contact

Questions about refunds? Email info@performancepointllc.com.